Privacy Policy

The Privacy Policy is designed to assist you in understanding how Gnani.ai collects and uses the personal information you provide to the Publisher and to assist you in making informed decisions when using the Site and the Publisher’s products and services.

“Customer” is hereby referred to as an entity that directly engages with Gnani.ai to use our services. “Customers” are hereby referred to as end-users who use the solutions provided by Gnani.ai.

What Information Do We Collect?

When you visit the site you may provide Gnani.ai with two types of information: (a) personal information you knowingly choose to disclose that is collected on an individual basis, and (b) Site use information collected on an aggregate basis as you and other users browse the Site.

1. Personal Information You Choose to Provide

You can provide Gnani.ai with your personal information that includes your name, company name, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline


In addition, the personal data that a customer has provided, including, without limitation, customer end-user data, resides on secure servers that only selected personnel and contractors have access to. We encrypt certain sensitive information using session encryption initiated by Secure Socket Layer (SSL) or Transport Layer Security (TLS) technology to secure the transmission of Personal Data to us. However, no data transmission can be guaranteed to be 100% secure. As a result, while we employ appropriate and commercially reasonable security measures to protect data and seek to partner with companies that do the same, we cannot guarantee the security of any information transmitted over the internet, and we are not responsible for the actions of any third parties that may receive any such information.

2. Website Information

Similar to other commercial websites, we may also collect information through the use of commonly used information-gathering tools, such as cookies and Web beacons. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited. Gnani.ai also uses small pieces of code called “web beacons to determine which advertisements and promotions users have seen and how users responded to them.

How Do We Use the Information That You Provide to Us?

Broadly speaking, Gnani.ai uses personal information to administer and expand its business activities, provide customer service, and make other products and services available to its customers and prospective customers. Occasionally, Gnani.ai may also use the information it collects to notify you about important changes to the Site and new services and special offers the Publisher thinks you will find valuable. 

You may notify us at any time if you do not wish to receive these offers by emailing us at {hello@gnani.ai} Gnani.ai will not add their email addresses to a mailing list or send them further emails unless they register as Users and choose to receive such communications from the Publisher per this Privacy Policy. Gnani.ai  also permits Users to refer friends to the Site. The Publisher will only use their email addresses to send your invitation. The Publisher will not add their email addresses to a mailing list or send them further emails unless they seek Gnani.ai’s services and choose to receive such communications as per this Privacy Policy.

Sharing Information with Third Parties

Gnani.ai may enter into alliances, partnerships, or other business arrangements with third parties who may be given access to personal information, including your name, address, telephone number, and email, for the purpose of providing you with information regarding products and services that the Publisher thinks will be of interest to you. In connection with alliances, partnerships, or arrangements, the Publisher may also provide certain information to third parties if it has determined in its sole discretion that the information will be used responsibly by a responsible third party.

Gnani.ai also uses third parties to facilitate its business, including, but not limited to, sending emails and processing credit card payments. In connection with these offerings and business operations, the Publisher’s partners and other third parties may have access to your personal information for use in connection with business activities. Gnani.ai may buy or sell assets or business offerings as it develops its business. Customer, email, and visitor information are generally one of the transferred business assets in these types of transactions. The Publisher may also transfer such information during corporate divestitures, mergers, or dissolution.

Data Security & Retention

The security of your Personal Information is important to us. Gnani strives to ensure the security of your Personal Information and to protect it against unauthorized access, unauthorized alteration, disclosure, or destruction. For this purpose, Gnani adopts internal reviews of data collection, storage and processing practices, and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Gnani stores personal information. Gnani shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of your Information.

Gnani may share your Information with third parties under a confidentiality agreement which, states that the third parties should not disclose confidential Information further unless such disclosure is deemed by law. However, Gnani is not responsible for any breach of security or for any actions of any third parties that receive your Personal Information. Gnani is not liable for any loss or injury caused by visitors providing their personal information to a third party, including any third-party websites. 
Notwithstanding anything contained in this Policy or elsewhere, Gnani shall not be held responsible for any loss, damage, or misuse of your Personal Information, if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).

A Force Majeure Event shall mean any event that is beyond the reasonable control of Gnani and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection,, war, acts of government, computer hacking, unauthorized access to the computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond the reasonable control of Gnani), power or electricity failure or unavailability of adequate power or electricity. 


While Gnani.ai will endeavor to take all reasonable and appropriate steps to keep your personal information secure and prevent unauthorized access, you acknowledge that the internet or computer networks are not fully secure and that we cannot provide any absolute assurance regarding the security of your personal information. You agree that all personal Information shall be retained till such time required for the purpose or required under applicable law, whichever is later. Non-personal information will be retained indefinitely.

Notice of New Services and Changes

Occasionally, Gnani.ai may also use the information collected to notify you about important changes to the Site, new services, and special offers the Publisher thinks you will find valuable. As a sser, you will be given the opportunity to notify the Publisher of your desire not to receive these offers by sending the Publisher an email request at {hello@gnani.ai}

How Do We Secure Information Transmissions?

Some information you may enter on the Site may be transmitted securely via Secure Sockets Layer SSL, 128-bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.

Certain Disclosures

The Publisher may disclose your personal information if required to do so by law or if the Publisher believes that such action is necessary to (a) conform to the law or comply with legal process served on the Publisher or its Affiliated Parties; (b) protect and defend the Publisher’s rights and property, the Site, the users of the Site, and/or its Affiliated Parties; or (c) act under circumstances to protect the safety of users of the Site, the Publisher, or third parties.

What About Other Websites Linked to Our Website?

The Publisher is not responsible for the practices employed by websites hyperlinked to or from the site nor the information or content contained therein. Often, hyperlinks to other websites are provided solely as pointers to information on topics that may be useful to the Site's users. Please remember that this Privacy Policy is no longer in effect when you use a link to navigate from our site to another website. Your browsing and interaction on any other website, including websites with a link on the Site, is subject to that website’s rules and policies, and Gnamni.ai has no liability whatsoever in that connection.

Your Consent

By using the site, you consent to our collection and use of your personal information as described in this Privacy Policy. If the Publisher changes its Privacy Policy and procedures, the Publisher will post those changes on the Site to inform you of what information the Publisher collects, how such information is used, and under what circumstances the Publisher may disclose it.

Mechanism to withdraw consent

We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. Consistent with these requirements, we will delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers, and backed-up versions might exist after deletion. In addition, we do not delete any information you have in common with other users from our server files. While retention requirements vary by country, we generally apply the retention periods noted below. Please contact us if you have any questions about our retention periods.

Grievances

Any grievances relating to using or handling your sensitive personal data or other information may be brought to our notice by writing to us through the Grievance Redressal Link on our website or submitting a request at hello@gnani.ai. The customer can record their grievances and provide their feedback in writing or verbally. The customer can approach Gnani Innovations to register a complaint through any of our service touchpoints given hereunder and expect a response within 10 days of complaint registration.

Cookie Policy

What Are Cookies?

A cookie is a very small text document, often including an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set:

  • Email newsletter-related cookies: This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications, which might only be valid to subscribed/unsubscribed users.
  • Forms-related cookies: When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

 

Third-Party Cookies:

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter on this site.

  • This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and ways that we can improve your experience. These cookies may track how long you spend on the site and the pages you visit so we can continue producing engaging content. For more information on Google Analytics cookies, feel free to check out the official Google Analytics page
  • Third-party analytics are used to track and measure the usage of this site so that we can continue to produce engaging content. These cookies may track how long you spend on the site or pages you visit, which helps us understand how we can improve the site for you.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
  • We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant ads by anonymously tracking your interests and presenting similar things that may interest you.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways.

 

More Information

Hopefully, that has clarified things for you. As was previously mentioned, if there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it interacts with one of the features you use on our site.

However, if you are still looking for more information, then you can contact us through one of our preferred contact methods:  hello@gnani.ai

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