Simplifying Customer Service in Telecom with Conversational AI
Staying connected is a non-negotiable need of people today, and the Telecom industry is at the forefront of delivering it. This industry is going through a massive change as new technologies such as 5G, IoT, and cloud computing emerge. In a market where customers are particularly demanding, telecom companies must deliver smooth and above par […]
Here’s how Conversational AI Amplifies Customer Engagement Across Industries
Having a great product or service is no longer enough for the customer. The global pandemic has led to a seismic change in people’s expectations of brands and purchase behavior. The proof is in the pudding: “91% of consumers are more likely to shop with brands who recognize, remember, and provide relevant offers and recommendations.” […]
Make Customer Relationship Management better with Conversational AI in 2022
The business of fighting for buyer attention and sales is probably the most telling on Marketing and Salespeople. They are at the forefront of delivering the level of customized experience that customers expect from Brands. But how? This question was what led to CRM. A CRM can analyze market data to provide actionable insights that […]
An Overview of Conversational AI- Understanding Its Popularity
In the second half of the 20th century, numerous science fiction movies had talking computers executing voice commands. The characters and computers would engage in natural conversations and the latter carried out complex tasks with minimal instruction. In 2022, these scenarios are fast turning into reality. Virtual assistants are becoming indispensable for daily life, business […]
19 Jaw-Dropping Conversational AI Statistics That Make You Realize Why Successful Brands Use Them
Customers want nothing less than a 5-star experience these days, that too every time they interact with any brand. A focused customer-first business will try to incorporate the latest technologies to keep itself afloat. More than 95% of customer interactions will be taken over by AI by 2025. That’s the kind of impact that AI […]
Conversational AI In Real Estate & Use Cases – The Future
Conversational AI in real estate may sound futuristic, but the fact is that it’s already here. The CRE Innovation Report 2020 found that almost 49% of commercial real estate executives (CRE) believe that Artificial Intelligence has a great potential for significant cost savings and operational efficiencies, while 43% suppose that it is able to create […]
Tried & Trusted Real Estate Lead Generation Ideas| Gnani
6 Tips To Simplify Your Real Estate Lead Generation Strategies There is no magic bullet in the real estate business. Otherwise, every agent would’ve been a multi-millionaire. Real estate is a heavily competitive market where everyone is using the same type of marketing strategies to generate leads for them. Everyone is bidding for the same […]
Important Conversational AI Bots That Marked A Milestone In The History
The history of Conversational AI bots follows the same trends as other technological advancements. They developed gradually until the 90s, and then the new developments rolled out faster than ever seen in the annals of technological evolution. From the 2000s, there have been improvements in Conversational AI technology at a blink-and-miss pace.
Top 4 Global Companies Using Conversational AI to Deliver Compelling Customer Experience
The global market of Artificial Intelligence (AI) has provided around 341.8 billion USD revenue in 2021 and this growth is expected to reach over half a trillion USD by 2024. This growth is due to the fact that many companies around the world are adopting AI, especially conversational AI to improve their customer experience. Companies […]
Importance Of Conversational AI In Healthcare Workflow Automation
Understanding The Importance Of Conversational AI In Clinical Workflow Automation There have been tremendous advancements in conversational AI in healthcare since the medicos at MIT Laboratory demonstrated the superficiality of communication between humans and machines, and this happened as early as 1966. It was called ELIZA, a natural language processing computer program. Today, conversational AI […]