Here’s How Easily Conversational AI Can UP Your Marketing Game
Offering a high-quality customer experience can lower the cost of serving customers by up to 33%. 77% of consumers say inefficient customer experiences detract from their quality of life. With the surge of online shopping and digital experiences, consumers are looking for instant answers, and those present at the right time with the right solution […]
How to Select an API for a Product? A Simple Guide
Our world is obsessed with APIs, and rightly so. APIs are everywhere. API, or Application Programming Interface, allows two applications to communicate with each other and execute pre-defined processes. Whether you’re on Instagram, using Evernote or any other application available today, APIs are sending and receiving data via servers to perform actions or tasks.
5 Customer Engagement Trends Every Business Owner Must-Know In 2022
Businesses only care about their bottom line; everything else is an add-on; that’s the hard truth. But the pandemic has forced them to think beyond that, albeit it’s for their survival. The impact that the pandemic has had on businesses is unimaginable. It has forced them to think about bettering how they interact with their […]
Conversational AI for Enterprise Automation
The need for an intelligent automation strategy as well as its adoption rate varies between enterprises and even inside teams within each enterprise based on their individual priorities. On a very high level, knowing where process pain points allow the focus on peripheral processes and understanding where deliberate change can be made. But, as we […]
An Introduction to Conversational Lead Generation| Gnani
What Are Lead Generation Bots A lead generation chatbot is an AI NLP or a rule-based bot, best designed to identify potential customers for your business, ignite their interest in the products and services your business offers, and harbour a relationship with the prospective customer or lead.
Reservations Made Easier AI Appointment Scheduling
Integrating AI into your business customer representative services makes it efficient, making it more ubiquitous each day, especially evident throughout the past decade. As it continues to help companies and businesses improve their quality of services virtually in every aspect, the one thing that still strikes as mundane is appointment scheduling. The task of accurately […]
Conversational AI to Increase Conversions | Gnani.ai
The end goal of every marketing strategy is to convert the audience/visitor into a paying customer, though the time necessary to achieve that may vary according to the nature of the channel. Various AI technologies have been added to the marketing and sales conversion funnel at all stages to increase conversion rates.
4 Key Strategies on How to Reduce Customer Waiting Time With Conversational AI
If there is one thing that customers unanimously agree on, it is that they hate waiting on calls or queues. Reducing customer waiting time is one of the most effective ways to improve satisfaction levels. Artificial intelligence provides the most effective interventions to reduce waiting time. The integration of conversational AI into the customer pipeline […]
Conversational AI Bots for E-commerce— Use Cases
After proving extremely instrumental in scientific study, conversational AI is fast infiltrating the e-commerce sector as an indispensable tool. Businesses leverage Conversational AI in ecommerce to obtain deeper analytical insights, develop more precise suggestions for customers, cut operating expenditures, and stay one step ahead in the competition. As technology evolves, an increasing number of organizations […]
Conversational AI Marketing: How Does Conversational AI Work for Marketers
Conversational AI is changing the way customers interact with companies through AI-powered automation techniques that make machines more human-like with every interaction. Instead of calling and waiting on the hotline, most consumers actually prefer direct messaging services while interacting with a company. And for businesses, the biggest win is to provide gratifying customer experiences that […]