8 Key Points To Remember While Creating Customer Survey Questions

The best part about customer surveys is getting feedback from the horse’s mouth. Before online surveys were a thing, you had to distribute paper questionnaires, wait for the respondents to complete them, collect the paper, and sit in the office sorting out the answers. Analyzing the survey takes up the rest of the time. Thankfully, […]
6 Business Automation Tools That Help Businesses Grow Exponentially

Streamlining Your Business Processes with Business Automation Tools Whether you are a one-person-wonder or have a small staff, your small business will see a great increase in efficiency and long-term cost reduction by adopting a few business process management automation tools and software. Their features will give you an edge in providing an outstanding customer […]
Conversational AI in Banking: Enhancing the CX| Gnani

No matter which business niche one is involved in, the major focus is always on customer engagement and customer retention strategies. All of the marketing campaigns, business strategies, and even customer relations are geared towards this goal. With the ever-changing marketplace and customer interests, ijt is essential that we stay on top of this and […]