5 Ways to Leverage AI for Efficient Customer Service | Gnani
Understanding the Importance of Artificial Intelligence in Customer Service and AI Agent Assist With the rise of digital technology, customers expect a more personalized and efficient experience when interacting with businesses. As a result, companies are turning to Artificial Intelligence (AI) to help them provide better customer service. AI-powered customer service solutions like agent assist […]
Understanding NLP Chatbots In a Nutshell
What are NLP Chatbots NLP Chatbots are a subtype of Chatbots that use Natural Language Processing (NLP) to interpret and respond to human language. NLP is the science of understanding language in general by analyzing it as a set of symbols and applying logic or rules to interpret those symbols.