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Acquiring new customers is certainly alluring. However, to maximize revenue, you must make your existing customers keep coming back. Many businesses forget

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Diversity, inclusivity, and competency are imperative in any business, especially when reaching out to the global marketplace. With access to the world

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The modern consumer is highly empowered and expects businesses to provide a great customer experience. They are used to the instant gratification

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In 2021, the global retail e-commerce market is expected to register sales hovering around USD 5 trillion, corresponding to a growth of

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AI and Machine Learning technologies have already become an integral part of modern-day businesses. Apart from transforming business and operational models, AI

Top Five Factual Conversational AI In Insurance And Banking Use Cases

The BFSI has been at the forefront of tech adoption. Now we can transfer money, see our account details, book a policy,

Experience the Future of Customer Service

Gnani.ai effortlessly integrates with a wide array of popular platforms and systems, ensuring a smooth and efficient enhancement of your existing workflows.