Integrations Simplified With Gnani.ai’s Automate365
Bot building is generally complicated. One of the trickiest steps of the bot-building process is integrating the bot to various business systems. Gnani.ai has managed to achieve the seemingly impossible with its low-code/no-code bot builder platform. This platform simplifies the entire bot-building process including integrations by using single-click integrations. Channels Gnani.ai Facilitates Integrations To Single-click […]
How Gnani.ai is Revolutionizing CX with Generative AI
Since ChatGPT launched in November last year, the larger world suddenly woke up to the prowess of generative AI. Generative AI and LLMs became the latest buzzwords, and everyone wanted a piece of the generative AI pie. We couldn’t have expected businesses to be far behind in this race, could we? McKinsey’s State of AI […]
Advancing Ethical Voice AI: Empowering Responsible Communication
In recent years, the rapid advancement of Artificial Intelligence (AI) has been nothing short of revolutionary. Various AI models have gained immense popularity and are transforming the way we interact with technology. However, amidst this unprecedented progress, concerns about ethics in machine learning have emerged. As AI increasingly impacts real-world decisions, it becomes imperative to […]
Natural Language Understanding (NLU): Revolutionizing AI’s Understanding of Human Language
In the realm of artificial intelligence (AI), language serves as a formidable tool, enabling seamless interactions between humans and machines. One crucial aspect that empowers AI to comprehend human language is natural language understanding (NLU). NLU plays a pivotal role in converting natural language into a structured format, facilitating tasks such as sentiment analysis and […]
5 Essential Factors for Selecting Your Perfect Chatbot Solution
Artificial intelligence-powered chatbots have revolutionized customer service operations, offering a swift and convenient way for customers to obtain answers to their inquiries. However, when it comes to choosing the right chatbot for your business, you need to consider several crucial aspects. This blog explores five core considerations to ensure you select the ideal chatbot solution […]
Achieving SOC 2 Compliance with Gnani.ai: Elevating Trust and Security for Your Business
SOC or System and Organizational Control is a suite of reports produced during an audit. SOC 2 Type II compliance applies to all service providers that process and store customer data. These reports from accredited auditors can be used by customers to identify the risks involved in outsourcing a service. Gnani.ai recently was able to […]
Enhancing Real Estate Interactions: The Unexplored Realm of Voice AI and Chatbots
In the pursuit of success within the real estate industry, customer engagement stands as a paramount factor. As the industry strives to remain at the forefront of innovation, voice AI and chatbots in real estate have emerged as increasingly popular tools to elevate customer interactions to new heights. Gnani.ai has captured the interest of the […]
How to Fix Broken the Customer Service System: Effective Solutions for Businesses
In today’s competitive business landscape, providing excellent customer service is essential for long-term success. Unfortunately, many companies face the challenge of a broken customer service system that frustrates customers and damages business relations. In this article, we will explore the most effective solutions to fix the customer service system and improve customer satisfaction. Rather than […]
Making Debt Collection Easier with Automation
How do automated call notes, call summaries, and call disposition benefit debt collection businesses? It has been found that automating debt collection has numerous benefits over manual collections. How Debt Collection Agent Efficiency Is Improved and AHT Is Decreased by Automated Call Wrap-Up Time is critical in the hectic business of debt collecting. Debt collection […]
Conversational Voice AI For Debt Collection: Unlocking New Opportunities
Debt collection companies aim to maximize their recovery rates, streamline operations, and reduce costs but there are a significant number of challenges they face. Automating intelligent conversations can help deal with such challenges. This is why conversational AI emerges as a game-changer in the debt collection industry. It is revolutionizing the industry by automating calls, […]