The Role of Conversational AI in the Automotive Industry
Conversational AI has ushered in a new era of digital transformation. By 2026, the global digital transformation spending is forecast to reach US$3.4 trillion. This digital transformation wave has taken over the automotive industry as well and it has proven to be beneficial for customers while being profitable for the automotive industry overall. So, there […]
Integrations Simplified With Gnani.ai’s Automate365
Bot building is generally complicated. One of the trickiest steps of the bot-building process is integrating the bot to various business systems. Gnani.ai has managed to achieve the seemingly impossible with its low-code/no-code bot builder platform. This platform simplifies the entire bot-building process including integrations by using single-click integrations. Channels Gnani.ai Facilitates Integrations To Single-click […]
Gnani.ai Empowers Business Growth Through Their Industry-Leading Tech Capabilities
The conversational AI tech market is supposed to grow from US$9.6 billion in 2023 to US$47.6 billion in 2033. Gnani.ai has been part of this market for a while and has taken many technical leaps in this time. As research and innovation continued at Gnani.ai, they were soon far ahead of their competitors in various […]
How Gnani.ai Gains an Edge Over the Competition
Gnani.ai’s bot builder platform is one of the most preferred customer experience (CX) design platforms across domains. Read on to find out how Gnani.ai manages to be an enterprise favorite. A Platform to Solve All Your Bot Building Woes Gnani.ai has a low-code/no-code bot builder platform which has a Market Place with over 50 […]
How A Unified CX Platform Delivers the Most Consistent CX
An overview of how a call is handled on Gnani.ai’s unified customer experience (CX) platform The Perks of a Unified CX Platform Gnani.ai was the first in the conversational AI market to come up with a unified customer experience platform. For the uninitiated, a unified CX platform means one in which the following four can […]
High Scalability to Make Running and Growing Businesses Easier
Most businesses are on the hunt for customized customer experience solutions. While choosing a company that provides customer experience solutions, it is of utmost importance to look for one whose automation services are highly scalable. A robust tech infrastructure and autoscaling capacity makes it easy to scale call volumes as and when required. This assures […]
Voice Chatbots: Shaping New-Age Customer Interactions
The emergence of voice chatbots has caused a paradigm shift in how we interact with technology in today’s quickly changing digital ecosystem. They are powered by speech recognition and natural language processing technologies and are revolutionizing customer interactions across a variety of sectors. How Voice Chatbots Work Voice chatbots make it easier for humans […]
Optimizing Agent Performance with Gnani.ai’s Assist365
A deep dive into how Gnani.ai’s real-time agent assist makes every agent your top performer About Assist365 Assist365 is the real-time agent assist module on Gnani.ai’s unified customer experience (CX) platform. It was designed to reduce the scope for human error while handling customer interactions. It leverages generative AI to provide agents with hints, checklists, […]
All You Should Know About Passive Voice Biometrics
The voice characteristics of every individual depend on the anatomy of their throat. Voice biometrics utilizes these speaker-specific voice features to authenticate users. If you are wondering how passive voice biometrics works, read on. Passive Voice Biometrics: The Workings In passive voice biometrics, the user is authenticated seamlessly in the background without their knowledge. The […]
Is Artificial Intelligence Going to Take Away Jobs or Create New Ones?
By now, you must have definitely come across a blog or a newspaper article or a social media post that says artificial intelligence (AI) is going to take away our jobs. As the popularity of AI boomed, the fear of losing jobs loomed large on people across sectors and industries. The fear has heightened to […]