GEN-AI Powered AI Agent
Automate365: Auto-Answer and Resolve
Over 100% of Your Repetitive Customer
Queries Effortlessly across all channels
Industry-leading Omni Channel Gen-AI Agents that transform your customer experience. Our cutting-edge Gen AI agents provide flawless customer service, efficiently handling all repetitive queries 24/7 across telephony, messaging, web, and social media platforms.
Product Features
100+ Ready-to-
Use Workflow
Rapid implementation of solutions, minimizing downtime, and streamlining business processes.
Advanced
Intelligence
Our state-of-the-art Gen AI enhances customer satisfaction through rapid and efficient issue resolution.
Deploy across all channels on web, voice, chat.
Launch immediately with the click of a button, bypassing lengthy build and integration processes.
Continuous Unsupervised Learning
Consistently improving service quality, for enhanced customer satisfaction
Custom-Tuned
Voice AI
Enhanced interaction quality with precise emotion detection, promoting better customer support.
Low code/No
code Platform
Simplified customization and automation, empowering businesses to adapt quickly and easily.
Multilingual
Capabilities
Expanded global reach and improved service delivery to a diverse international clientele.
AI powered
Cognitive Search
Gen AI-powered search on internal documents, and historic records websites to streamline and enhance customer convenience.
First Call
Resolution
AI automates, 90% of customer queries in the first request free agents for calls that require high emotional and empathetic support.
Our Results Speak Volumes
Reduction
in AHT
in AHT
0
%+
Increase in FCR
Rate
Rate
0
%+
Reduction in
OpEx
OpEx
0
%+
Reduction in
Hold Time
Hold Time
0
%+
Easily Integrate With Industry-Leading Platforms
Gnani.ai flawlessly integrates with a range of platforms, facilitating smooth adoption and minimizing operational disruption.
Watch how Assist 365 Adds Value to Every Conversation
Data Security at Gnani.ai
At Gnani.ai, we understand the importance of trust in a digital world. Our relentless pursuit of building trust & maintaining the highest levels of data security & privacy is evident in our adherence to global compliance standards by obtaining these requisite certifications.
Industry Leading Enterprises Trust us to Deliver Outstanding Customer Experiences
Case Studies
AI-infused bot solutions are redefining the way companies interact with their customers and significantly increasing customer delight across multiple touchpoints.
Voice Bots For the Automotive Industry
A large global automotive company was seeking AI-based automation solutions to centralize follow-ups with 200K prospects.
Read More
Voice Bots For the Insurance Sector
Learn how Assist365 has helped a large Insurance company generate $800K policy income through deep lapse renewals.
Read More
Voice Bots For the Lending Industry
A top loan provider in India was seeking an AI-based end-to-end solution to automate its collections process.
Read More
Blogs and Articles
Offering insight and connection in a world of information overload. Through them, voices resonate and ideas flourish, enriching our understanding and fostering unity.
Article
Voice Bots, Voice Chatbots
The Future of Loans: AI-Powered Lending
Blogs Inspiring people to ensure a better future for Israel’s vulnerable 22 March 2024 | 3 min read At Gnani.ai, we understand...
- 25/09/2024
- 10.00 AM
Article
Uncategorized
Here’s How Small Language Models (SLMs) ...
How can BFSI organizations strike the perfect balance between cutting-edge AI capabilities and cost-effective solutions?..
- 03/10/2024
- 11.15 AM
Article
Banking and Insurance, Chatbot
How Conversational AI Can Prevent Customer Drop-offs...
Let’s paint a quick picture: Maya, a busy marketing executive, is finally getting around to applying for a new credit card...
- 03/10/2024
- 12.17 pm
FAQs
Still have questions about Automate365? We’ve got you covered. You can find the answers you need here
Automate365 automates customer service by handling over 90% of repetitive queries using gen AI, reducing the need for manual intervention.
Automate365 is designed to exceed customer expectations by providing seamless, 24/7 customer service through gen AI-powered virtual assistants. It automates repetitive queries across all communication channels and frees up customer support agents to focus on more complex issues at hand.
Automate365’s customer service goals are to improve response times, increase first-call resolution (FCR) rates, and provide consistent customer support across multiple channels. The platform continuously learns from previous customer interactions, delivering personalized and efficient service that aligns with modern customer expectations.
Yes, Automate365 supports over 100 languages, automating customer support for global businesses and ensuring consistent service across regions.
Wish to Simplify the Process of Resolving Customer Issues?
Deploy Automate 365 to swiftly address customer queries and efficiently resolve any issues, ensuring customer delight across all of your communication channels.