About Us
Gnani.ai is a unified Gen AI platform engineered to help enterprises enhance the capabilities of their customer support teams to maximize customer delight by automating repeatable workflows with prebuilt, scalable tools.
$6 Billion
Revenue Generated for Customers
150+
Success Stories across 10+ industries
40%+
Improvement in Agent Performance
100+
Languages
supported
>50%
Increase In CSAT Scores
80%+
First Call Resolution (FCR) Rate
Our Company Values
To be the leading innovator in enterprise.
Vision
To be the leading innovator in enterprise-grade Gen AI technology, setting new standards for engagement in every interaction between businesses and their customers.
Mission
Gen AI automation capabalities avaliable to Enterprise across all usecases in a cost efficient but highly scalable manner and help them deliver exceptional Customer Experiences that helps boost their revenues.
Our Story
2017
2018
2019
2020
2021
2022
2023
2017
2017
Transform Your Customer Support Agents into Super Agents
Transitioning from traditional customer support platforms to Gnani.ai marks a significant leap forward in enhancing customer satisfaction and operational efficiency.
2018
2018
Transform Your Customer Support Agents into Super Agents
Transitioning from traditional customer support platforms to Gnani.ai marks a significant leap forward in enhancing customer satisfaction and operational efficiency.
2019
2019
Transform Your Customer Support Agents into Super Agents
Transitioning from traditional customer support platforms to Gnani.ai marks a significant leap forward in enhancing customer satisfaction and operational efficiency.
2020
2020
Transform Your Customer Support Agents into Super Agents
Transitioning from traditional customer support platforms to Gnani.ai marks a significant leap forward in enhancing customer satisfaction and operational efficiency.
2021
2021
Transform Your Customer Support Agents into Super Agents
Transitioning from traditional customer support platforms to Gnani.ai marks a significant leap forward in enhancing customer satisfaction and operational efficiency.
2022
2022
Transform Your Customer Support Agents into Super Agents
Transitioning from traditional customer support platforms to Gnani.ai marks a significant leap forward in enhancing customer satisfaction and operational efficiency.
2023
2023
Transform Your Customer Support Agents into Super Agents
Transitioning from traditional customer support platforms to Gnani.ai marks a significant leap forward in enhancing customer satisfaction and operational efficiency.
Meet our Leaders
With a career spanning over 25 years in technology leadership and marketing, Ganesh Gopalan brings a wealth of experience from his roles at notable companies such as Texas Instruments and IBM. At the helm of Gnani, Ganesh’s vision was to establish a deep tech firm rooted in India, aimed at making a mark on the global stage.
Ganesh Gopalan
Co – Founder & CEO
Ananth oversees Technology, Customer Engagement, Product Management, and Delivery. With a solid track record spanning 12 years, he has previously spearheaded Signal Processing and 4G teams at Texas Instruments and Kyocera. Ananth is dedicated to making information accessible to a broad and diverse audience and is a staunch advocate of Conversational AI and its role in enterprise automation.
Ananth Nagaraj
Co – Founder & CTO
Bharath is at the forefront of designing and architecting AI and ML solutions at Gnani.ai.i. He believes in demonstrating leadership through management and mentorship. Bharath’s professional journey includes serving as an advisory engineer at IBM and leading teams for 11 years at IBM India Systems Development Labs within the Cognitive Systems group.
Bharath Shakar
VP – Engineering
Sanjay Pai is a seasoned leader specializing in Sales and Business Development within the Enterprise Communication sector. He brings a wealth of experience to his role as Chief Revenue Officer, highlighted by his tenure as the former Head of India for Genesys. In this capacity, Sanjay not only served as Managing Director but also took on pivotal leadership sales roles across the Asia Pacific, driving significant regional growth and enhancing customer engagement strategies.
Sanjay Pai
CRO
Meet our Advisors
Lakshmi Narayanan
BOARD ADVISOR
Lakshmi Narayanan has held several key leadership roles throughout his notable career in the technology sector. Elected as President in March 1998, he ascended to the role of Chief Executive Officer of Cognizant Technology Solutions Corp. Significant operational advancements and growth marked his tenure as Chief Operating Officer from 1998 to 2003. Prior to his impactful tenure at Cognizant, from 1975 to 1994, he served as the regional head of Tata Consultancy Services.
Meet our Advisors
Mahesh Ramachandran
BOARD ADVISOR
Hailing from Thanjavur, South India, Mahesh Ramachandran is a successful social entrepreneur turned investor who has a history of supporting innovative startups to find their bearings. Mahesh is a member of the Leadership Council and Programme Management Group of FinBlue and the founder of Commonwealth Inclusive Growth Services Ltd, which operates in over 30,000 locations across 27 states in India. His entrepreneurial ventures are diverse, including projects like a peer-to-peer foreign exchange portal, targeted advertising technologies, and digital payment solutions.
Our Investors
As a SAMSUNG Venture Investment-funded company, Gnani.ai is at the forefront of cutting-edge research and development, bolstered by the confidence and resources of a technology titan. With Samsung’s heritage of excellence and our relentless pursuit of innovation, we’re creating a synergy that’s set to redefine industry standards and empower customer support teams to go beyond the call of duty to deliver exceptional customer experiences.
What Makes Us Unique?
Proprietary Speech Technology
Industry Leading
Accuracy
SLMs & Speech-to-Speech
Capability
Our Customers love what we do
Our customers trust us because we consistently deliver results that truly make a difference in their operations and help them drive profitable outcomes at scale.
Farooq Patel
Head - Customer Experience & Sales, EarlySalary
After launching India’s first salary card, we decided to go with Gnani.ai’s Voice AI platform to interact with customers after their first transaction. Almost immediately, we noticed the humane tone of the AI assistant, which seamlessly engaged with customers.
By responding to queries accurately, we were able to achieve a Connect Rate of over 85%. All of this has impressed us immensely, and we look forward to the future with Gnani.ai.
Rajeev Menon
Strategic Business Consultant, Talview
We recently benchmarked Gnani.ai for speech to text conversion in various languages versus multiple providers and found Gnani.ai solutions to be accurate by more than 30% compared to other service providers we tested.
Neha Gupta
Director and CTO, Lipikaar
We have been using Gnani.ai speech-to-text services for 9 languages since Oct 2020. Our customers have been loving the accuracy and the speed of conversion.
Our Global Impact: Countries We Operate In
USA
Indore
Bangalore
Delhi
Mumbai
Industry Leading Enterprises Trust us to Deliver Outstanding Customer Experiences
Experience the Future of Customer Service
Gnani.ai effortlessly integrates with a wide array of popular platforms and systems, ensuring a smooth and efficient enhancement of your existing workflows.